Description

FABER-CASTELL BLACK EDITION COLORED PENCILS, PACK OF 12

Additional information

Shipping

Processing times: Orders are processed within 1-2 business days from the time of payment.

Courier and delivery times: We deliver in 3-5 business days via express courier at a fixed cost of €5.00 (free shipping for orders over €50.00).

Tracking: As soon as the package departs, you will receive an email with the tracking code to follow the shipment.

Returns and Refunds

Right of withdrawal: You have 14 days from the delivery date to return the product without having to provide any reason.

How to request it: Write an email to our support indicating the order number to receive return instructions.

Item condition: The product must be intact, unused, and in its original packaging.

Return costs: Shipping costs for the return of the package are the responsibility of the customer (except for promotions or defective items).

Refund times: You will receive the refund within 14 days from when we receive and check the goods, using the same payment method used during the purchase phase.